Problema com o HM2
LeoJose
Ouro
Participação desde: 12-22-2010
Posts: 1.305
Problema com o HM2
Galera, alguém mais ja teve esse problema, começou ontem a noite
Agora que eu ja estava me acostumando com o HM2
02-01-2012 15:29
RAimi
Moderador
Participação desde: 12-25-2007
Posts: 6.754
Olá LeoJose!!
Caso o problema ocorrer quando estiver tentando abrir o programa deves seguir os passos apresentados após a imagem. Se o mesmo ocorrer durante a utilização deve apenas ser preenchidos os campos e enviados para análise.
Recomenda-se que vá até a pasta:
Windows XP
C:\Documents and Settings\User_name\Application Data\HoldemManager e delete tudo exceto a as pastas DATABASE e CONFIG . Após isto desisntale e reinstale o Holdem Manager 2.
Windows 7
C:\Users\username\AppData\Roaming\HoldemManager\ e delete tudo exceto a as pastas DATABASE e CONFIG . Após isto desisntale e reinstale o Holdem Manager 2.
Como exibir arquivos ocultos: To display hidden files and folders
Fonte: HEM2 crashes every time on launch
Download Holdem Manager 2 Full: http://www.holdemmanager.com/downloads/H...ger_2_Setup.exe
PS: É interessante que os campos sejam preenchidos e enviados para que os desenvolvedores tenham conhecimento do problema que ocorreu para poderem contornar o mesmo.
Caso o problema persistir não hesite em perguntar.
Abraço,
RAimi!
__________________
02-01-2012 15:37
LeoJose
Ouro
Participação desde: 12-22-2010
Posts: 1.305
Iniciador de tópico
Aconteceu quando estava jogando. Posteriormente tentei abrir o programa e a mensagem torna a aparecer. Nao estava achando os arquivos, mas agora que percebi que eles estavam ocultos. Muito obrigado, vou desinstalar e posto aqui os resultados.
02-01-2012 16:00
LeoJose
Ouro
Participação desde: 12-22-2010
Posts: 1.305
Iniciador de tópico
Não funcionou. Mandei a menssagem pra HM, vou esperar a resposta deles.
02-01-2012 16:29
RAimi
Moderador
Participação desde: 12-25-2007
Posts: 6.754
Citação:
Original de LeoJose
Não funcionou. Mandei a menssagem pra HM, vou esperar a resposta deles.
OK
__________________
02-01-2012 16:54
BanMartins
Moderador
Participação desde: 01-02-2009
Posts: 1.926
Outra coisa que costuma ajudar a resolver os problemas e colocar o programa para rodar como admin.
Clica com o lado direito, vai em propriedades e marca. Resolvei muito dos problemas aqui.
__________________
02-01-2012 17:10
LeoJose
Ouro
Participação desde: 12-22-2010
Posts: 1.305
Iniciador de tópico
O log é esse:
0:00.468 [Main:UnityBootstrapper.Run]
00:00.953 [Main:UnityBootstrapper.Run] Log Started quarta-feira, 1 de fevereiro de 2012 14:32:17
00:00.968 [Main:UnityBootstrapper.Run] Creating module catalog.
00:01.453 [Main:UnityBootstrapper.Run] Configuring module catalog.
00:01.453 [Main:UnityBootstrapper.Run] Creating Unity container.
00:02.843 [Main:UnityBootstrapper.Run] Configuring the Unity container.
00:03.562 [Main:UnityBootstrapper.ConfigureContainer] Adding UnityBootstrapperExtension to container.
00:04.640 [Main:Bootstrapper.ConfigureContainer] ConfigureContainer loaded in 1469 ms
00:04.656 [Main:UnityBootstrapper.Run] Configuring ServiceLocator singleton.
00:04.656 [Main:UnityBootstrapper.Run] Configuring region adapters.
00:04.765 [Main:Bootstrapper.ConfigureRegionAdapterMappings] ConfigureRegionAdapterMappings loaded in 109 ms
00:04.765 [Main:UnityBootstrapper.Run] Configuring default region behaviors.
00:04.781 [Main:UnityBootstrapper.Run] Registering Framework Exception Types.
00:04.781 [Main:UnityBootstrapper.Run] Creating the shell.
00:08.750 [Main:Bootstrapper.ApplyTheme] ApplyTheme loaded in 1438 ms
00:14.953 [Main:UnityBootstrapper.Run] Setting the RegionManager.
00:14.984 [Main:UnityBootstrapper.Run] Updating Regions.
00:15.171 [Main:UnityBootstrapper.Run] Initializing the shell.
00:15.171 [Main:UnityBootstrapper.Run] Initializing modules.
00:15.593 [Main:Bootstrapper.InitializeLayoutManager] InitializeLayoutManager loaded in 313 ms
00:16.031 [Main onfigurationServiceModule.Initialize] ConfigurationModule loading...
00:16.453 [Main onfigurationService.Load] ConfigurationService loading...
00:16.453 [Main onfigurationService.Load] Configuration file path: C ocuments and SettingsusuarioDados de aplicativosHoldemManagerHoldemManager.config
00:20.125 [Main onfigurationService.LoadColumnSettings] duration=3609 ms
00:20.125 [Main onfigurationService..ctor] Starting License Check...
00:20.125 [Main onfigurationService..ctor] HM2 Licensing Revsion: 0.13
00:24.703 [Main onfigurationService..ctor] License Check Started. Form has been presented to user or some license has been found.
00:24.718 [Main onfigurationService..ctor] License found.
00:24.718 [Main onfigurationService..ctor] Checking details of license...
00:24.734 [Main onfigurationService..ctor] HM2 Serial: ********************
00:24.734 [Main onfigurationService..ctor] HM2 Serial Edition: Purchased Edition
00:24.734 [Main onfigurationService..ctor] HM2 Lic file location: C ocuments and SettingsAll UsersDados de aplicativosXHEO INCSharedLicensesHoldem Manager 2.lic
00:27.203 [Main onfigurationService..ctor] Checking License Features...
00:27.203 [Main onfigurationService..ctor] HM2PRO: False OM2PRO: False HM2SS: True OM2SS: False
00:27.218 [Main onfigurationService..ctor] HM2 HMApps Licensing: Note Caddy Holdem?False
00:27.218 [Main onfigurationService..ctor] HM2 HMApps Licensing: Note Caddy Omaha?False
00:27.234 [Main onfigurationService..ctor] HM2 HMApps Licensing: Note Caddy Combo?False
00:27.250 [Main onfigurationService..ctor] HM2 HMApps Licensing: Tiltbreaker PRO?False
00:27.265 [Main onfigurationService..ctor] HM2 HMApps Licensing: Tiltbreaker Small Stakes?False
00:27.453 [Main onfigurationService..ctor] HM2 Licensing -> DISALLOWING OMAHA ACCESS. Small stakes nor professional licenses found.
00:27.562 [Main onfigurationService..ctor] HM2 Licensing -> RESTRICTING TO SMALL STAKES HOLDEM -> $.50 NL cash blinds, $1 limit cash blinds, $2.20 tourney buyin.
00:27.656 [Main onfigurationService..ctor] ConfigurationService loaded.
00:27.687 [Main onfigurationServiceModule.RegisterViewsAndServices] RegisterViewsAndServices in 11609 ms
00:27.687 [Main onfigurationServiceModule.Initialize] ConfigurationModule loaded in 11656 ms
00:27.953 [Main
okerModule.Initialize] PokerModule loading...
00:28.218 [Main
okerModule.RegisterViewsAndServices] RegisterViewsAndServices in 0 ms
00:28.562 [Main
okerManager..ctor] PokerManager initializing...
00:29.484 [Main onfigurationService.LoadAutoImportFolders] auto import folder=C ocuments and SettingsusuarioDados de aplicativosHEM DataHands,False,C M2Archive,True
00:29.515 [Main onfigurationService.LoadAutoImportFolders] auto import folder=C ocuments and SettingsusuarioConfigurações locaisDados de aplicativosBoss MediaPoker Heavenhistory,True,C M2Archive,True
00:29.515 [Main onfigurationService.LoadAutoImportFolders] auto import folder=C:PokerPoker 770history,True,C M2Archive,True
00:29.515 [Main onfigurationService.LoadAutoImportFolders] auto import folder=C:PokerTitan Pokerhistory,True,C M2Archive,True
00:29.515 [Main onfigurationService.LoadAutoImportFolders] auto import folder=C:Arquivos de programasPokerStarsHandHistory,True,C M2Archive,True
00:29.515 [Main onfigurationService.LoadAutoImportFolders] auto import folder=C ocuments and SettingsusuarioDados de aplicativosPacificPokerHandHistory,True,C M2Archive,True
00:29.734 [Main onfigurationService.GetRegistryValue] DatabaseServer=
00:29.734 [Main onfigurationService.GetRegistryValue] DatabasePort=
00:29.734 [Main onfigurationService.GetRegistryValue] DatabaseUser=
00:29.734 [Main onfigurationService.GetRegistryValue] DatabasePassword=
00:29.734 [Main onfigurationService.GetRegistryValue] DatabaseName=
00:29.734 [Main
atabaseValidator.ValidDatabaseFound] starts
00:29.750 [Main
atabaseValidator.ValidDatabaseFound] starts
00:29.750 [Main
atabaseValidator.ValidPostgreSQLDatabaseFound] DatabaseName=HoldemManager2
00:31.609 [Main
ostgresqlDatabase.Open] Finished Opening connection with SERVER=127.0.0.1;PORT=5432;UID=postgres;PWD=postgrespass;DATABASE=postgres;POOLING=False; in 1453 ms
00:31.734 [Main
atabaseValidator.ValidPostgreSQLDatabaseFound] before TestConnection
00:31.750 [Main
ostgresqlDatabaseManager.TestConnection] connectionString=SERVER=127.0.0.1;PORT=5432;UID=postgres;PWD=postgrespass;POOLING=False;
00:31.828 [Main
ostgresqlDatabaseManager.TestConnection] Success
00:31.828 [Main
atabaseValidator.ValidPostgreSQLDatabaseFound] TestConnection=True
00:32.015 [Main
ostgresqlDatabase.Open] Finished Opening connection with SERVER=127.0.0.1;PORT=5432;UID=postgres;PWD=postgrespass;DATABASE=HoldemManager2;POOLING=False; in 47 ms
00:32.359 [Main onfigurationService.GetRegistryValue] DefaultDatabaseParentFolder=
00:32.406 [Main
ostgresqlDatabase.Open] Finished Opening connection with SERVER=127.0.0.1;PORT=5432;UID=postgres;PWD=postgrespass;DATABASE=postgres;POOLING=False; in 31 ms
00:32.593 [Main
ostgresqlDatabase.Open] Finished Opening connection with SERVER=127.0.0.1;PORT=5432;UID=postgres;PWD=postgrespass;DATABASE=postgres;POOLING=False; in 47 ms
00:32.656 [Main
atabaseValidator.ValidPostgreSQLDatabaseFound] Directory exits=True
00:32.656 [Main
atabaseValidator.ValidDatabaseFound] validDatabaseFound=True
00:32.656 [Main
okerModule.Initialize] PokerModule loaded in 4703 ms
00:32.718 [Main itNGoWizardUIModule.Initialize] SitNGoWizardUIModule loading...
00:32.734 [Main itNGoWizardUIModule.RegisterViewsAndServices] RegisterViewsAndServices loaded in 0 ms
00:32.734 [Main itNGoWizardUIModule.Initialize] SitNGoWizardUIModule loaded.
00:32.734 [Main itNGoWizardUIModule.Initialize] SitNGoWizardUIModule loaded in 16 ms
00:32.765 [Worker
okerManager.SetActiveDatabase] PokerManager: Changing active database...
00:32.796 [Main
layersModule.Initialize] PlayersModule loading...
00:32.812 [Main
layersModule.RegisterViewsAndServices] RegisterViewsAndServices loaded in 0 ms
00:32.984 [Main
layersModule.Initialize] PlayersModule loaded in 188 ms
00:32.984 [Worker
ostgresqlDatabase.InitializeDatabase] Initializing PostgreSQL database with connection string: SERVER=127.0.0.1;PORT=5432;UID=postgres;PWD=postgrespass;DATABASE=HoldemManager2;POOLING=True;MINPOOLSIZE=10;MAXPOOLSIZE=50;
00:34.421 [Main UDModule..ctor] HUD Module constructor...
00:34.437 [Main UDModule..ctor] Getting ImportProgressCompletedEvent
00:34.437 [Main UDModule..ctor] Constructor loaded in 16 ms
00:34.531 [Main UDModule.Initialize] HUDModule loading...
00:34.546 [Main UDModule.RegisterViewsAndServices] RegisterViewsAndServices loaded in 0 ms
00:34.609 [Worker MAppsModule.LoadTheCaddy] Loading NoteCaddy control. Authorization: False
00:34.609 [Worker MAppsModule.LoadTheCaddy] LoadTheCaddy Start
00:37.609 [Main udStatsManager.Init] BB 3Bet vs SB duplicate stat?
00:39.421 [Main hart.LoadPercentiles] Added C:Arquivos de programasHoldem Manager 2ConfigStatTriggersNLH_6max.StatTrigger
00:39.437 [Main hart.LoadPercentiles] Added C:Arquivos de programasHoldem Manager 2ConfigStatTriggersNLH_9max.StatTrigger
00:39.453 [Main hart.LoadPercentiles] Added C:Arquivos de programasHoldem Manager 2ConfigStatTriggersPLO_6max.StatTrigger
00:39.515 [Main hart.LoadPercentiles] Added C:Arquivos de programasHoldem Manager 2ConfigStatTriggersPLO_9max.StatTrigger
00:39.515 [Main hart.LoadPercentiles] Added C:Arquivos de programasHoldem Manager 2ConfigStatTriggersLH_6max.StatTrigger
00:39.531 [Main hart.LoadPercentiles] Added C:Arquivos de programasHoldem Manager 2ConfigStatTriggersLH_9max.StatTrigger
00:39.578 [Main
opupDesignerPage.LoadAllPopups] Loading popups
00:39.671 [Worker
ostgresqlDatabase.Open] Finished Opening connection with SERVER=127.0.0.1;PORT=5432;UID=postgres;PWD=postgrespass;DATABASE=HoldemManager2;POOLING=True;MINPOOLSIZE=10;MAXPOOLSIZE=50; in 6688 ms
00:39.671 [Worker
ostgresqlDatabase.InitializeDatabase] Successfully connected to database. Running migrations...
00:42.796 [Worker
ostgresqlDatabase.InitializeDatabase] Performance: Migrations completed successfully: 3125 ms
00:42.812 [Worker
okerManager.SetActiveDatabase] PokerManager: Database initialized
00:42.812 [Worker
okerManager.SetActiveDatabase] PokerManager: collections...
00:42.828 [Worker
ostgresqlDatabase.PreloadPlayersTablesAndGameTypes] Preloading players and tables...
00:42.843 [Worker
ostgresqlDatabase.Open] Finished Opening connection with SERVER=127.0.0.1;PORT=5432;UID=postgres;PWD=postgrespass;DATABASE=HoldemManager2;POOLING=True;MINPOOLSIZE=10;MAXPOOLSIZE=50; in 0 ms
00:45.187 [Main UDModule.Initialize] HUDModule loaded.
00:45.187 [Main UDModule.Initialize] Initialize loaded in 10656 ms
00:45.296 [MainA tiveSessionModule.Initialize] ActiveSessionModule loading...
00:45.296 [MainA tiveSessionModule.RegisterViewsAndServices] RegisterViewsAndServices in 0 ms
00:45.296 [MainA tiveSessionModule.Initialize] ActiveSessionModule loaded in 0 ms
00:45.578 [Main
ashboardModule.Initialize] DashboardModule loading...
00:45.578 [Main
ashboardModule.RegisterViewsAndServices] RegisterViewsAndServices in 0 ms
00:45.578 [Main
ashboardModule.Initialize] DashboardModule loaded in 0 ms
00:45.750 [Main:AnalysisModule.Initialize] AnalysisModule loading...
00:45.750 [Main:AnalysisModule.RegisterViewsAndServices] RegisterViewsAndServices in 0 ms
00:45.750 [Main:AnalysisModule.Initialize] AnalysisModule loaded in 0 ms
0
02-01-2012 17:34
LeoJose
Ouro
Participação desde: 12-22-2010
Posts: 1.305
Iniciador de tópico
02-01-2012 17:35
LeoJose
Ouro
Participação desde: 12-22-2010
Posts: 1.305
Iniciador de tópico
DatabaseName=HoldemManager2
01:25.015 [Main tatusBarView.SetCurrentDatabase] databaseName=HoldemManager2
01:25.015 [Main:UIManagerModule.Initialize] UIModule loaded in 24609 ms
01:27.171 [Main
layerDetailsControl.<RefreshCurrentSubTab>b__9] PlayerDetailsControl: Running preflop query...
01:27.500 [Worker
ostgresqlDatabase.GetFilteredHandsForPlayer] Start
01:27.500 [Worker
ostgresqlDatabase.GetFilteredHandsForPlayer] playersToScan=1
01:27.531 [Main
layerDetailsControl.UpdatePlayerList] Finished PlayerDetailsControl.UpdatePlaterList in 0 ms
01:27.531 [Main addyNotes.InitializeWithPlayer] Notecaddy Initializing : LeoooCarneiro
01:27.890 [Main addyNotes.InitializeWithPlayer] Notecaddy Finished for : LeoooCarneiro with 0 notes
01:27.921 [Main
layerDetailsControl.UpdatePlayerList] Finished PlayerDetailsControl.UpdatePlaterList in 0 ms
01:27.937 [Main addyNotes.InitializeWithPlayer] Notecaddy Initializing : LeoooCarneiro
01:27.937 [Main addyNotes.InitializeWithPlayer] Notecaddy Finished for : LeoooCarneiro with 0 notes
01:28.468 [Main:Bootstrapper.InitializeModules] InitializeModules loaded in 73219 ms
01:28.484 [Main:UnityBootstrapper.Run] Bootstrapper sequence completed.
01:29.750 [Worker
ostgresqlDatabase.updateTooltips] Updating Tooltips Cache
01:29.765 [Worker
ostgresqlDatabase.Open] Finished Opening connection with SERVER=127.0.0.1;PORT=5432;UID=postgres;PWD=postgrespass;DATABASE=HoldemManager2;POOLING=True;MINPOOLSIZE=10;MAXPOOLSIZE=50; in 0 ms
01:29.906 [Worker
ostgresqlDatabase.updateTooltips] Updating Tooltips Cache Done
01:29.921 [Worker
ostgresqlDatabase.GetAllTooltips] Performance: GetAllToolTips completed in 16 ms
01:29.921 [Worker:TooltipManager.getTooltipsForCategory] Performance: getTooltipsForCategory(DASHBOARD) completed in 16 ms
01:29.921 [Worker:TooltipManager.getTooltipsForCategory] Performance: getTooltipsForCategory(HM2_ALERTS_SYSTEM_BROADCAST) completed in 16 ms
01:31.046 [Worker
ostgresqlDatabase.ScanForHands] PostgresqlDatabase.ScanForHands scanned 36 files in 3531 ms
01:31.109 [Worker
ostgresqlDatabase.GetFilteredHandsForPlayer] Duration = 3609 ms
01:32.281 [Main
ostgresqlDatabase.GetHandHistoriesByGameNumbers] Performance: Postgresql.GetHandHistoriesByGameNumbers completed in 31 ms
01:32.437 [Main andsDataGrid.set_Hands] Finished Hands_set for HandsDataGrid in 250 ms
01:32.562 [Main MDataGrid.RestoreColumnSettings] Valor não pode ser nulo.
Nome do parâmetro: settingsRepository
01:32.562 [Main andsDataGrid.SetupGridColumns] Finished SetupGridColumns 78 ms
01:32.609 [Main electedGameViewModel.OnSelectedHandsChanged] ReportName=PlayerDetails
01:32.984 [Main:App.App_DispatcherUnhandledException] Exception: System.ArgumentException: O caminho tem um formato inválido.
em System.IO.Path.NormalizePath(String path, Boolean fullCheck, Int32 maxPathLength)
em System.IO.Path.GetFullPathInternal(String path)
em System.IO.FileInfo..ctor(String fileName)
em HMClass.IPokerImporter.ProcessHand(String Hand, String Filename)
em HMClass.SiteParsers.ParseHand(String HandLines, String Filename, List`1 HandsToSkip, Boolean AutoImport, List`1& handLines, HandDetailSection& handDetailSection, Boolean ForceOldMethod)
em HMClass.Hand.ProcessAHand(String HandLines, String Filename, List`1 HandsToSkip, Boolean ForceOldParsingMethod)
em HMClass.Hand..ctor(String HandLines, String Filename)
em HoldemManager.Infrastructure.Events.Poker.SelectedHandsChangedEventArgs.get_HandHistories()
em HoldemManager.Infrastructure.Controls.Hands.HandViewerControls.HandViewerControl.<>c__DisplayClassa.<OnSelectedHandsChanged>b__9()
em System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
em MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
em System.IO.Path.NormalizePath(String path, Boolean fullCheck, Int32 maxPathLength)
em System.IO.Path.GetFullPathInternal(String path)
em System.IO.FileInfo..ctor(String fileName)
em HMClass.IPokerImporter.ProcessHand(String Hand, String Filename)
em HMClass.SiteParsers.ParseHand(String HandLines, String Filename, List`1 HandsToSkip, Boolean AutoImport, List`1& handLines, HandDetailSection& handDetailSection, Boolean ForceOldMethod)
em HMClass.Hand.ProcessAHand(String HandLines, String Filename, List`1 HandsToSkip, Boolean ForceOldParsingMethod)
em HMClass.Hand..ctor(String HandLines, String Filename)
em HoldemManager.Infrastructure.Events.Poker.SelectedHandsChangedEventArgs.get_HandHistories()
em HoldemManager.Infrastructure.Controls.Hands.HandViewerControls.HandViewerControl.<>c__DisplayClassa.<OnSelectedHandsChanged>b__9()
em System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
em MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
02-01-2012 17:35
BanMartins
Moderador
Participação desde: 01-02-2009
Posts: 1.926
Você ou algum mod apaga isso, por que tem seu serial ai
Rápido rs.
__________________
02-01-2012 17:54
RAimi
Moderador
Participação desde: 12-25-2007
Posts: 6.754
Olá LeoJose!!
Editei o serial do seu Holdem Manager 2 que estava sendo paresentado no seu Log file.
Tome cuidado quando postar informações do programa para evitar transtornos futuros.
Este Log file seria interessantes que enviasses para o o e-mail do proprio site do Holdem Manager para que eles possam analisar e dizer o que pode estar interferindo. Anexe o arquivo e envie para o e-mail abaixo:
support@holdemmanager.com
Abraço,
RAimi!
__________________
02-01-2012 18:09
LeoJose
Ouro
Participação desde: 12-22-2010
Posts: 1.305
Iniciador de tópico
Obrigado, nao tinha percebido.
02-01-2012 18:54
LeoJose
Ouro
Participação desde: 12-22-2010
Posts: 1.305
Iniciador de tópico
Fiz a mesma coisa novamente, porém com o firewall e antivírus desativados e deu certo.
Valeu Raimi
Abraço
02-02-2012 15:12
Grindscore
Global
Participação desde: 09-28-2011
Posts: 179
Hm2 ta ruim assim mesmo, essa mensagem ja deu aqui umas 10 vezes do nada, tenho que reinstala toda hora, por causa de bugs.
__________________ Quer ficar informado? Click Aqui!
Desafio NL2 à NL200 BSS SH Pokerstars
NL2 [
] - NL5 [
] - NL10 [
] - NL25 [
] ...NL200 [
]
02-02-2012 15:21
RAimi
Moderador
Participação desde: 12-25-2007
Posts: 6.754
Citação:
Original de LeoJose
Fiz a mesma coisa novamente, porém com o firewall e antivírus desativados e deu certo.
Valeu Raimi
Abraço
Qualquer dúvida ou problema é só perguntar.
Abraço,
RAimi!
__________________
02-02-2012 15:49
BanMartins
Moderador
Participação desde: 01-02-2009
Posts: 1.926
Citação:
Original de LeoJose
Fiz a mesma coisa novamente, porém com o firewall e antivírus desativados e deu certo.
Valeu Raimi
Abraço
por isso de rodar como administrador, para não precisar desativar firewall e anti.
__________________
02-02-2012 17:02